ServSwitch ACU1001A Guia de Instalação Página 1

JUNE 2000SW721A-R4SW722A-R4KV3108SA-R4SW723A-R4SW724A-R4SW725A-R4Power15913261014371115481216FREE tech support 24 hours a day, 7 days a week: Call 724

SERVSWITCH™ QUICK INSTALL GUIDE2.4 IBM PS/2 COMPATIBLEKEYBOARD ANDMOUSE, SGI MONITORIf your keyboard and mouse are IBM PS/2 compatible (which includes

77CHAPTER 6: Troubleshooting6.2.16 THESERVSWITCHDOESN’TWORKWITHYOURDONGLE-PROTECTEDSOFTWAREThe ServSwitch does not support keyboard-line dongles (the

78SERVSWITCH™Appendix A: NVRAM Factory DefaultsA.1 Keyboard-Command SettingsThe tables below shows, for the ServSwitch’s keyboard-command configuratio

79APPENDIX A: NVRAM Factory DefaultsA.2 On-Screen Configuration SettingsThe table below and on the next page shows, for the ServSwitch’s saveable on-s

80SERVSWITCH™Option Default settingComputer labelBackground color...Transparent blueText color...

81APPENDIX B: Cable Product CodesAppendix B: Cable Product CodesThe table below and on the next page lists the product codes for all the types ofcable

82SERVSWITCH™Standard CPU Adapter Cables:Video Type Keyboard Type Mouse Type Product Code(Connector on Cable) (Connector on Cable) (Connector on Cable

83APPENDIX C: Pinout of RS-232 PortAppendix C: Pinout of RS-232 PortThe table below shows the pinout of the ServSwitch’s RJ-12 (“6-wire RJ-11”) female

84SERVSWITCH™Appendix D: The LK461 KeyboardSome of the computers manufactured by Compaq®subsidiary Digital EquipmentCorporation come with a special ke

85APPENDIX E: Installing the 4-Port Expansion Board Appendix E: Rackmounting theServSwitchIf you want to mount your -R4 ServSwitch in a 19", 23&q

NOTES

10SERVSWITCH™ QUICK INSTALL GUIDE3. Cascade Connections (Optional)If you want to connect submaster (slave) ServSwitch units to your master unit,use th

NOTES

NOTES

SERVSWITCH™ QUICK INSTALL GUIDE4. CPU ConnectionsWhich cables you use and how you connect them will depend on what type ofequipment you’re using:If yo

12SERVSWITCH™ QUICK INSTALL GUIDE4.1 IBM PS/2 COMPATIBLEKEYBOARD ANDMOUSEPORTS, VGA TYPEVIDEOPORTSIf a CPU’s keyboard and mouse ports are IBM PS/2 com

SERVSWITCH™ QUICK INSTALL GUIDEFigure 7. PS/2 type CPU connections.RS-232POWERMONITOR/KEYBOARD/MOUSECPU 5 CPU 6CPU 7 CPU 8CPU 2CPU 1CPU 4CPU 313EHN051

14SERVSWITCH™ QUICK INSTALL GUIDE4.2 IBM PC/AT COMPATIBLEKEYBOARDPORT, RS-232 SERIALMOUSEPORT, VGA TYPEVIDEOPORTIf a CPU’s keyboard port is PC/AT comp

SERVSWITCH™ QUICK INSTALL GUIDEFigure 8. PC/AT type CPU connections (standard cable).Figure 9. PC/AT type CPU connections (coaxial cable).RS-232POWERM

16SERVSWITCH™ QUICK INSTALL GUIDE4.3 IBM PS/2 COMPATIBLEKEYBOARD ANDMOUSEPORTS, RS/6000 VIDEOPORTIf a CPU’s keyboard and mouse ports are IBM PS/2 comp

SERVSWITCH™ QUICK INSTALL GUIDE4.4 IBM PS/2 COMPATIBLEKEYBOARD ANDMOUSEPORTS, SGI VIDEOPORTIf a CPU’s keyboard and mouse ports are IBM PS/2 compatible

18SERVSWITCH™ QUICK INSTALL GUIDE5. The RS-232 Connection (Required for Upgrading Firmware,Optional Otherwise)To attach the ServSwitch’s RS-232 port t

JUNE 2000SW721A-R4 SW722A-R4KV3108SA-R4 SW723A-R4SW724A-R4 SW725A-R4Step-By-Step Quick Install Guide for the ServSwitch™1. IntroductionThis guide is d

SERVSWITCH™ QUICK INSTALL GUIDE• If you are connecting the Switch to a computer at another site through amodem with a DB25 female serial port, use th

20SERVSWITCH™ QUICK INSTALL GUIDE6. The Power ConnectionAttach the outlet end of the included power cord into the Switch. Attach theplug end of the co

21NOTES

CUSTOMERSUPPORTINFORMATIONOrder toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOXFREE technical support, 24 hours a day,

1THE SERVSWITCH™ FAMILYWelcome to the ServSwitchTMFamily!Thank you for purchasing a BLACK BOX®ServSwitch™Brand KVM switch! Weappreciate your business,

2SERVSWITCH™TRADEMARKS USED IN THIS MANUALBLACK BOX and the logo are registered trademarks, ServSwitch, ServSwitchUltra, Matrix ServSwitch, and ServM

3FCC/IC STATEMENTSFEDERAL COMMUNICATIONS COMMISSIONANDINDUSTRY CANADARADIO FREQUENCY INTERFERENCE STATEMENTSThis equipment generates, uses, and can ra

4SERVSWITCH™NORMAS OFICIALES MEXICANAS (NOM)ELECTRICAL SAFETY STATEMENTINSTRUCCIONES DE SEGURIDAD1. Todas las instrucciones de seguridad y operación d

5NOM STATEMENT12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarizacióndel equipo no sea eliminada.13. Los cables de la fuen

6SERVSWITCH™ContentsChapter Page1. Specifications ... 102. I

2SERVSWITCH™ QUICK INSTALL GUIDERS-232POWERMONITOR/KEYBOARD/MOUSECPU 5 CPU 6CPU 7 CPU 8CPU 2CPU 1CPU 4CPU 3Labeled "MOUSE"UnlabeledServSwitc

7TABLE OF CONTENTSChapter Page4.4 Using the RS-232 Port ... 444.4.1 Connecting Eq

8SERVSWITCH™Contents (continued)Chapter Page5. Operation: On-Screen Display (continued)5.5 The “Configure Security” Page ...

9TABLE OF CONTENTSAppendix PageAppendix A: NVRAM Factory Defaults ... 78A.1 Keyboard-Command S

10SERVSWITCH™1. SpecificationsHardwareRequired — Monitor that supports your computers’ highest videostandard (see Section 4.1.1)Compliance — CE, FCC P

11CHAPTER 1: SpecificationsUser Controls — All models:Keyboard commands;On-screen menus;SW721A-R4:(3) Front-mounted pushbuttons:“ON/OFF” (power), “+”

12SERVSWITCH™Power — SW721A-R4:From wallmount external power supply (type may vary,refer to labeling on transformer):Either:Input: 90 to 260 VAC at 50

13CHAPTER 1: Specifications2. IntroductionThank you for choosing a ServSwitch™. Designed with your needs in mind, yournew Switch will simplify your jo

14SERVSWITCH™• The units remember and restore Num Lock, Caps Lock, Scroll Lock, andkeyboard mode for each CPU.• Screen-save function can turn off vide

15CHAPTER 2: Introduction2.3 The Front PanelThe front panels of the ServSwitch feature two or three pushbutton switches andseveral LED indicators. To

16SERVSWITCH™Panel Label DescriptionPOWER (left) Main Power LED: Lights to indicate that unit is powered ON.ON/OFF 2-port units only: Press this butto

3SERVSWITCH™ QUICK INSTALL GUIDEPOWER6Plug in CPU.7Plug inServSwitch.8Turn onServSwitch. ☞4Attach your keyboard and mouse this way (PS/2 equipment sho

17CHAPTER 2: Introduction2.4 The Rear PanelAll cable connections are made at the rear panel of the ServSwitch, asillustrated in Figures 2-4 and 2-5 an

18SERVSWITCH™Panel Label Connector Descriptionor ControlConnect the ServSwitch’s power cord or power-supply cord here. The power supply is autosensing

19CHAPTER 2: Introduction2.5 Cable RequirementsMany switches of this type have what seems like ten million connectors on theirrear panels: one for eac

20SERVSWITCH™3. Installation3.1 Quick Setup GuideFigure 3-1, below, shows a basic example of connecting a CPU, a submaster, akeyboard, a monitor, and

21CHAPTER 3: Installation3.2 Installation ProcedureThis section provides complete instructions for the hardware setup of a singleServSwitch. (For deta

22SERVSWITCH™3.2.3 CONNECTINGCPUSCPU Adapter Cables run from the ServSwitch to the keyboard port, mouse port,and video-output port of each CPU you wan

23CHAPTER 3: Installation3.2.4 CONNECTINGSUBMASTERS(OPTIONAL)To connect a submaster Serv type switch (ServSwitch, ServSwitch Ultra, MatrixServSwitch,

24SERVSWITCH™3.2.5 POWERINGUP THESYSTEM1A. 2-port model (SW721A-R4): Making sure that the connected CPUs and anyconnected submasters are OFF (powered

25CHAPTER3.2.6 CHANGING THEKEYBOARDSETTING OFWINDOWSNT 4.0 CPUSIf any CPUs attached to your ServSwitch are running Microsoft Windows NT 4.0,you must c

26SERVSWITCH™3.3 Cascading in ServSwitch SystemsIn a normal cascaded ServSwitch system, the shared monitor(s), keyboard(s), andmouse (mice) are direct

4SERVSWITCH™ QUICK INSTALL GUIDEThe rest of this guide is divided into five sections, one for each connection type:Figure 1. Connection sequence.Requi

27CHAPTER 3: Installationsay that CPUs 1 through 8 are “shared,” we mean that they can be accessed byeither master at different times, not by both mas

28SERVSWITCH™Figure 3-2. Basic ServSwitch cascading.CPU 7CPU 6CPU 5CPU 4CPU 3CPU 2CPU 143214321CPU 16CPU 15CPU 14CPU 134321CPU 12CPU 11CPU 10CPU 19432

29CHAPTER 3: Installation• You must not cascade submasters to more than one “layer.” That is, you mayconnect submasters to the CPU ports of one or (wi

30SERVSWITCH™• If you are attaching more than one submaster to a slimline or full-size masterServSwitch, we strongly recommend that all of the submast

31CHAPTER 3: Installationreceive the file at 9600 baud (9600 bps). (In this case, you must download thefile at 9600 bps.)6. Turn ON the computer ident

32SERVSWITCH™4. Operation: Hardware andKeyboard CommandsThe first part of this chapter, Section 4.1, gives you some guidelines that youshould follow t

33CHAPTER 4: Operation: Hardware and Keyboard CommandsThough the ServSwitch can convert any supported keyboard or mouse protocolto any other, this is

34SERVSWITCH™4.1.3 MONITORNOTEAt resolutions up to 800 x 600, the video quality for most ServSwitchapplications will be excellent. At higher resolutio

35CHAPTER 4: Operation: Hardware and Keyboard CommandsThe ServSwitches will support SVGA (Super VGA) video, but with original Servcables the video qua

36SERVSWITCH™By contrast, coaxial cables (required for XGA applications and recommended formost other applications) do much better at maintaining vide

SERVSWITCH™ QUICK INSTALL GUIDE2. User-Station ConnectionsWhich cables you use for these and how you connect them to the ServSwitchand to your user-st

37CHAPTER 4: Operation: Hardware and Keyboard Commands4.2 Keyboard-Command SummaryTable 4-4 below and on the next page summarizes the commands that ca

38SERVSWITCH™Table 4-4. The ServSwitch’s Keyboard Commands (continued)Logs out the current user if an access passwordhas been set; video is blanked an

39CHAPTER 4: Operation: Hardware and Keyboard Commands4.3 The Commands in Detail4.3.1 SELECTING APORT FROM THESHAREDKEYBOARDTo select a port from your

40SERVSWITCH™4.3.3 SCANMODETo start scanning (switching from CPU to CPU in a continuous rotation) from thekeyboard, press and release the left Control

41CHAPTER 4: Operation: Hardware and Keyboard Commands4.3.6 RESETThis command, along with the commands described in the next two sections, cancome in

42SERVSWITCH™4.3.7 SENDNULLBYTE(PS/2 TYPEMICEONLY)PS/2 type mice send control data to CPUs in three-byte increments. Sometimes,because of electronic t

43CHAPTER 4: Operation: Hardware and Keyboard Commands4.3.9 DISPLAYLABELOne of the ServSwitch’s graphic-overlay functions is to display the on-screen

44SERVSWITCH™4.4 Using the RS-232 Port4.4.1 CONNECTINGEQUIPMENT TO THEPORTFor your convenience, a computer or terminal with an EIA/TIA RS-232 serial p

45CHAPTER 4: Operation: Hardware and Keyboard Commands4.4.2 SWITCHINGPORTSREMOTELY(OPTIONAL)To switch ports on a ServSwitch from a remote computer or

46SERVSWITCH™4.4.3 UPGRADING THEFIRMWARE(FLASHMEMORY)The ServSwitch has flash memory, which means its firmware may be reloaded(upgraded) in order to s

6SERVSWITCH™ QUICK INSTALL GUIDE2.1 IBM PS/2 COMPATIBLEKEYBOARD ANDMOUSE, VGA/MULTISYNCMONITORIf your keyboard and mouse are IBM PS/2 compatible (whic

47CHAPTER 4: Operation: Hardware and Keyboard CommandsASCII text file (not XMODEM, ZMODEM, etc.). The Switch will send back aseries of ASCII period (“

48SERVSWITCH™6. Press the Enter key on the PC’s keyboard. (If your keyboard does not have anEnter key, press the Return key instead.) LED 3 will go da

49CHAPTER 4: Operation: Hardware and Keyboard Commands3. Make sure the ServSwitch is turned OFF, then turn it ON while holding inboth the “” and “”

50SERVSWITCH™5. Operation: On-Screen Display5.1 OverviewYou can use the ServSwitch’s on-screen display to:1. Configure the ServSwitch through a series

51CHAPTER 5: Operation: On-Screen DisplayThis menu and all other on-screen display windows appear “on top of” yourcomputer video, assuming you are swi

52SERVSWITCH™5.2 The “Configure System” PageUse this page, shown in Figure 5-2 below, to view and change keyboard-type,mouse, expansion, scan, and key

53CHAPTER 5: Operation: On-Screen Display5.2.2 CONFIGURESYSTEM: MOUSEThe ServSwitch will also autodetect the mouse type unless you boot the Switchwith

54SERVSWITCH™“Serial 2-button mouse” refers to those mice that have serial RS-232 interfaces(usually with a DB9 connector), are Microsoft compatible,

55CHAPTER 5: Operation: On-Screen Display5.2.3 CONFIGURESYSTEM: MAXIMUMCOMPUTERSThis setting corresponds to the number of computers (CPUs) connected t

56SERVSWITCH™5.2.4 CONFIGURESYSTEM: EXPANSIONUNITSThis setting corresponds to the number of “submaster” (expansion) Serv units thatare connected to th

SERVSWITCH™ QUICK INSTALL GUIDE2.2 IBM PC/AT COMPATIBLEKEYBOARD, RS-232 SERIALMOUSE, VGA/MULTISYNCMONITORIf your keyboard is PC/AT compatible, your mo

57CHAPTER 5: Operation: On-Screen Display5.2.6 CONFIGURESYSTEM: SCANTIMEThis item determines the time, in seconds, that the ServSwitch will pause at e

58SERVSWITCH™Table 3-1. Typematic RateRate Value Actual Rate in Rate Value Actual Rate inKeystrokes per Keystrokes perSecond Second021681 2.1 17 8.62

59CHAPTER 5: Operation: On-Screen Display5.3 The “Configure Computers” PageUse this page to set the name, keyboard type, and mouse type for each of th

60SERVSWITCH™5.3.1 CONFIGURECOMPUTERS: COMPUTERNAMEEach computer can be given a name consisting of up to 16 characters. Thesenames appear as labels in

61CHAPTER 5: Operation: On-Screen Display5.3.2 CONFIGURECOMPUTERS: KEYBOARDUse this field to tell the ServSwitch what type of keyboard mode (PC mode 1

62SERVSWITCH™5.3.3 CONFIGURECOMPUTERS: MOUSEUse this field to tell the ServSwitch what type of mouse a given CPU uses. Thefactory default is “PS/2” (n

63CHAPTER 5: Operation: On-Screen Display5.4 The “Configure Overlay” PageUse this page to set the color of the configuration menus, the resolution ofS

64SERVSWITCH™5.4.1.B ResolutionThis item gives you maximum monitor-type flexibility by determining theresolution and refresh rate of the video signal

65CHAPTER 5: Operation: On-Screen Display5.4.2 CONFIGUREOVERLAY: COMPUTERSELECTWINDOW5.4.2.A Background Color and Text ColorThese items determine the

66SERVSWITCH™5.4.3 CONFIGUREOVERLAY: COMPUTERLABEL5.4.3.A Background Color and Text ColorThese items determine the background and text colors of the c

8SERVSWITCH™ QUICK INSTALL GUIDE2.3 IBM PS/2 COMPATIBLEKEYBOARD ANDMOUSE, RS/6000 MONITORIf your keyboard and mouse are IBM PS/2 compatible (which inc

67CHAPTER 5: Operation: On-Screen Display5.4.3.C Show Computer NumberThis item determines whether or not the computer number is displayed along withth

68SERVSWITCH™5.5 The “Configure Security” PageUse this page to set security options for the ServSwitch. Access this page, shown inFigure 5-10 below, f

69CHAPTER 5: Operation: On-Screen DisplayServSwitch will begin displaying its currently selected screen saver (seeSection 5.4.1.C) over the whole scre

70SERVSWITCH™5.6 The “Computer Select Window”You can bring up a “computer select window” on the shared monitor’s screen toselect a specific computer f

71CHAPTER 6: Troubleshooting6. TroubleshootingThe first two sections of this chapter discuss things to try when problems arise in aServSwitch system.

72SERVSWITCH™6.2 Common Problems6.2.1 A CPU CONNECTED TOYOURSERVSWITCH OR ASUBMASTERDOESN’TBOOT, ANDYOUGET AKEYBOARD ORMOUSEERRORA. First make sure yo

73CHAPTER 6: Troubleshooting6.2.2 YOUCAN’TSWITCHPORTS FROM THEKEYBOARDA. Can you do anything from the keyboard? If not, the keyboard strand of yourMKM

74SERVSWITCH™6.2.5 THESERVSWITCHSCANS ORSWITCHES TOEMPTY ORNONEXISTENTPORTSA. The “Maximum computers” setting is too high. (If any of the CPUs you can

75CHAPTER 6: Troubleshooting6.2.9 YOURMOUSEDOESN’TMOVE THEPOINTER/CURSORA. What type of mouse is it? If it is any type other than those listed as bein

76SERVSWITCH™E. The CPU is sending video with sync on green, which the ServSwitch does notcurrently support. Call Black Box for technical support.F. I